If you are unable to locate a previously created sign up in your account, never fear! Sign up gremlins are just make-believe. There are a few possibilities that are more likely the culprits.
The sign up is hidden based on filter settings.
After logging in with your email and password, you'll see My Dashboard.
- Use the dropdown menus across the filter bar to narrow down your sign ups:
- Sign up type: Filter by Created, Invited To, Signed Up, or Archived
- Sign up status: Show Draft, Active, Past, or Favorites only
- Sort options: Organize by newest to oldest, oldest to newest, or alphabetical order (A-Z or Z-A)
- Each selection updates the menu options that follow, so you're only seeing filters that apply to your current view.
Use the bookmark icon(from the desktop version only) to save your preferred filter combination and layout as your default. This way, you'll see exactly what you want every time you log in across all your devices.
The sign up was created under a different email address.
It could be that you are logged in under an account with a different email than the one you created the sign up with. If you are already logged in, then click on the Log Out button in the upper right-hand corner of the site. Then try logging in again using the email address that you used when creating the sign up. Click the Created tab. If the sign up has active dates, you should see it now.
If you do discover that you have two accounts with our site, you can always merge them by logging into our site and clicking on your account image in the upper right corner. Select the Settings tab and scroll down to find the merge options there.